Frequently Asked Questions

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  • Release time: 2026-02-02

Q: Are you a factory or a trading company?
A: We are a manufacturer with self-operated export rights and a 2,000-square-meter factory.

Q: How is the quality of the machines?
A: We have been in this field for many years and can provide you with high-quality machines.

Q: How to order?
A: Step 1: Please tell us what model and quantity you require.
Step 2: We will then create a PI for you to confirm the order details.
Step 3: Once we confirm everything, we can arrange payment.
Step 4: Finally, we deliver within the specified timeframe.

Q: Can you give us a better price?
A: Of course. We can provide you with an accurate quotation based on your specific requirements and order volume.

Q: After-sales service?
A: 12-month warranty on all products.
As an experienced manufacturer, you can rest assured of our quality and after-sales service.

Q: Can you provide OEM & ODM services or customize our logo?
A: Yes! We can customize your logo (please authorize us), and our professional designers are capable of designing your product according to your requirements for ODM & OEM orders.

Q: What's the payment way?
A: We accept T/T. You need to pay a 30% deposit in advance and the remaining 70% before shipment.

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Contact Phone: +86 137 0378 0915           Contact Phone: +86 173 3457 7766           Contact Email: ava@jiexinmachine.com           Address: 13-A, Zhengkai Science and Technology Innovation Park, Longting District, Kaifeng City, Henan Province